Nursery Stoke On Trent | Nursery Newcastle Under Lyme

Terms & Conditions

Nursery Fees

The nursery understands that the cost of registered child care may seem expensive to a parent. However, providing a high quality, safe and stimulating service for children is not cheap and to ensure the continued high standards and sustainability of the nursery, it must ask that parents respect its policy in respect of fees.

The level of fees will be set by the Director”s of the company and reviewed annually in the light of the nursery”s financial position and any broader economic or social considerations deemed relevant.

A £30.00 registration fee should be paid on reserving your child”s place. This is refunded from your child”s fees on their last week of attendance.

For advance bookings please confirm your child”s place 4 weeks prior to commencement date.

Fees should be paid to the nursery on your child”s first day of attendance of each week.

Payment of fees should be made on a weekly or monthly basis, preferably in advance, I although arrears payments can be made in agreement with the Nursery Manager. Individual payment arrangements can be negotiated.

If fees are not paid at the agreed time then the Nursery Manager will notify the parent in writing and request payment at the earliest opportunity, a £10.00 late charge will be added to the bill.

Fees can be paid by either cheque or cash. Standing order payments can also be arranged. If paying monthly we request that payments are made in advance.

The Manager has the right to issue a formal warning to the parent/carer and inform them that continued late payment will result in the loss of their child”s place at the nursery.

If fees are paid consistently late or not at all with no explanation the nursery will be forced to terminate the child”s place. Under exceptional circumstances, the Manager may agree to allow the child to continue attending the nursery if an agreed payment plan is in place.

Parents are encouraged to speak to a member of staff or the Manager if they have any query regarding the fees policy, or if, for any reason, they are likely to have difficulty in making a payment on time. Parents are strongly advised to arrange a meeting at the earliest opportunity.

We hope that parents understand the importance of regular fee payments as late fees can result in difficulty paying staff salaries and other overheads.

A charge of £10.00 cash will be payable to Honey Bears Day Nursery Ltd for each cheque returned unpaid. If the situation re-occurs the cash payments only will be accepted.

Termination of your child”s place requires 4 weeks notice.

We do stress to parents that the nursery does close at 6.00pm. Any child still here after this time will be charged £10.00 for the first 15 minutes and £5.00 per 15 minutes thereafter.

Should your child be absent from nursery either due to sickness or holidays then lease note that a 75% RETAINER FEE is payable.

Personal Property

  • All clothing and personal items should be clearly labeled with your child”s name.
  • Please provide a full set of clothing in a bag in case of accidents/spillages.

Flexible Attendance Packages

We pride ourselves on offering flexible attendance packages tailored to your needs we do ask that a minimum amount of days per week are booked in order to set retainer fee).

  • You are able to book term time only places which means that your child does not attend during the school holidays and no retainer fee is payable during the school holidays
  • You are able to book School holiday only places which again means no retainer fee is payable during term time
  • For flexible attendance packages whereby your child”s attendance days are different each week we ask that you inform us the week before as to which days your child will be attending the following week. (please fill in flexible attendance forms which are located in the hallway)


Nursery Closure

The nursery closes on all Bank Holidays and a minimum of 1 week at Christmas

During closures 75% fees are payable to enable us to continue paying staff salaries

Contact Details

Please inform the nursery in writing of any changes in contact details, address or circumstances. It is very important to keep an up to date record of information.

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